Barbara Muhr - Customer Service Representative Resume Simple
SUMMARY
To obtain a position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
SKILLS
  • billing, payments, telephone
  • billing, payments, service, telephone
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Representative

    Southern Illinois University

    • Process payments, and ensure that all billing is complete and accurate. Check in and check out accounts. Verify and record payment transactions.
    • Answer telephone calls and provide information to callers, visitors, or callers. Take messages, or transfer them to the appropriate department.
    • To ensure that all customer needs are met and exceeded. In addition, I have been responsible for the day to day operations of the company.
    • Review and verify all invoices and reports. Process invoices and statements. Track and report any issues. Maintain records of merchandise sold.
    • Worked with the Director of the company to develop and implement new programs. Provided monthly reports to the CEO.
  • 2017-12-252017-12-25

    Customer Service Representative

    Walmart

    • Answer incoming calls, make appointments, file, and handle billing and payments. Work with the front desk staff to ensure that all paperwork is complete and filed.
    • Maintained a positive attitude in the customer service area, including telephone and email. Worked with the community to develop and implement the program.
    • Keep track of all transactions, including the following: The state of the art, the Internet, and the marketplace.
    • Communicated with customers and their families to ensure proper customer service. Assisted in the development of new programs. Developed and implemented a comprehensive marketing plan.