Supervised administrative staff of four, including: compliance, marketing, and the development of a new and more efficient and effective way to maintain a high level of customer service.
Training and administration of new clients and providing excellent customer service. Maintained a high level of customer satisfaction. Received and processed all incoming calls.
Responsible for the development and administration of the department of education and transportation. Also, I was responsible for the counseling and termination of the company.
Provided management with information regarding the benefits of the company, including the processing of the new hire paperwork, data entry, and the implementation of the new accounting system.
HRIS-assisted in the development of new technology and procedures for the department. Provided training to the staff on the use of the scanning system.
Proactive Physical Therapy
Provided quality assurance support to the department of labor, budget, and payroll. Conducted regular employee meetings to ensure compliance with the state of Maryland.
Provide training to staff on the use of the organization’s policies and procedures, including the development of the department's annual budget and the execution of the procurement and administration of the agency.
Developed and implemented a new management program for the organization. The project resulted in a more efficient and effective process for the department of labor.
Provide support to the executive team to ensure the quality of the clients and staff of the department of labor distribution.
Responsible for the development of a new operations and maintenance system. This included the development of a new staffing model, and the creation of a program to ensure the safety of the department.