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David Scott - Field Engineer Resume Simple
I am a highly motivated and results-oriented professional with over 15 years of experience in the IT field. I have worked in a variety of roles and industries.
hp, storage, ibm, net, computer, routers, telephone, printers, retail, com, help desk, hardware, software, troubleshooting, office, installation, maintenance, cisco routers, fix, switches, pos, servers, cisco
cisco routers, project, t1, it, management, spreadsheets, software, circuits, network, routers, migration, frame relay, mpls, visio, atm, cisco, release management, simultaneously
Managed and maintained all IT hardware, software, printers, routers, switches, and network equipment, including troubleshooting, repair, and maintenance.
Provided technical support for all IT hardware and software including Cisco routers, switches, and HP-UX. Developed and maintained MS Office 2010, 2013, and Windows 7.
Worked with networking team to troubleshoot and repair issues. Performed the IT system upgrades and patches. Assisted in the installation of the new POS systems.
Performed break-fix and troubleshooting of all hardware and software issues. Provided technical support for storage and network connectivity.
Provided technical support for all IT related issues and inquiries. Managed and resolved complex problems. Also, worked with vendors to resolve issues.
Vidant Medical Center
Managed Cisco routers, switches, and T1 lines for the implementation of a new Unified communications system for the company.
Developed and executed project plans for the IT infrastructure, including installation, configuration, monitoring, and management of telecommunication systems.
Experience in the installation, configuration, documentation and support of network services, LAN/WAN, T1 lines, and T1 lines.
Managed the implementation of a new LAN/WAN infrastructure for the maintenance of the existing systems. Implemented a new system to support the migration of the equipment.
Managed the implementation of a new MPLS circuits for the company. This included the creation of a new customer service, and the software.
Created and maintained the release calendar and other artifacts for the team. This included the creation of a new product backlog, which helped the team to prioritize the tasks.