David Scott - Field Engineer Resume Simple
SUMMARY
I am a highly motivated and results-oriented professional with over 15 years of experience in the IT field. I have worked in a variety of roles and industries.
SKILLS
  • hp, storage, ibm, net, computer, routers, telephone, printers, retail, com, help desk, hardware, software, troubleshooting, office, installation, maintenance, cisco routers, fix, switches, pos, servers, cisco
  • cisco routers, project, t1, it, management, spreadsheets, software, circuits, network, routers, migration, frame relay, mpls, visio, atm, cisco, release management, simultaneously
WORK EXPERIENCES
  • 2017-12-182017-12-18

    Field Engineer

    Wipro Technologies

    • Managed and maintained all IT hardware, software, printers, routers, switches, and network equipment, including troubleshooting, repair, and maintenance.
    • Provided technical support for all IT hardware and software including Cisco routers, switches, and HP-UX. Developed and maintained MS Office 2010, 2013, and Windows 7.
    • Worked with networking team to troubleshoot and repair issues. Performed the IT system upgrades and patches. Assisted in the installation of the new POS systems.
    • Performed break-fix and troubleshooting of all hardware and software issues. Provided technical support for storage and network connectivity.
    • Provided technical support for all IT related issues and inquiries. Managed and resolved complex problems. Also, worked with vendors to resolve issues.
  • 2017-12-182017-12-18

    Project Manager

    Vidant Medical Center

    • Managed Cisco routers, switches, and T1 lines for the implementation of a new Unified communications system for the company.
    • Developed and executed project plans for the IT infrastructure, including installation, configuration, monitoring, and management of telecommunication systems.
    • Experience in the installation, configuration, documentation and support of network services, LAN/WAN, T1 lines, and T1 lines.
    • Managed the implementation of a new LAN/WAN infrastructure for the maintenance of the existing systems. Implemented a new system to support the migration of the equipment.
    • Managed the implementation of a new MPLS circuits for the company. This included the creation of a new customer service, and the software.
    • Created and maintained the release calendar and other artifacts for the team. This included the creation of a new product backlog, which helped the team to prioritize the tasks.