Management of dental and dental equipment, including medical records, front desk operations, and office supply ordering. Training and development of new hire orientation.
Oversees the utilization of the practice and the physician credentialing process. Ensures that all staff are trained and qualified to ensure proper coverage.
Conducts monthly and annual reports to the Director of Directors and the Director of services. Performs and assists with the development of the program.
Assisted in the development of a new process for the practice of the physician and nurse practitioner. Performed all duties as assigned by the Director of the clinic.
Developed and implemented a new program for the department of health and wellness center. Established a strong relationship with the community.
Ensures that all staff are in accordance with state and federal regulations. Performs and assists in the development of the agency policies and procedures.
University of Alabama
Improved pharmacy operations and workflow by implementing quality assurance, patient counseling, inventory management and resolving customer issues. Ensured all work processes are performed efficiently and effectively.
Provided excellent customer service and resolved all customer complaints in a timely manner. Ensured that all prescriptions were filled accurately and efficiently.
Dispense, compound, and dispense medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversee these activities.
8. Developed and maintained a good working relationship with physicians and other healthcare professionals. Collaborated with the pharmacy Manager to ensure that all aspects of the pharmacy were being met.
Ensured that all pharmacy and Therapeutics Committee and other regulatory agency requirements are followed and maintained in compliance with state and federal laws.
Worked with the sales team to ensure that all customer needs were met. Provided support to customers in the event of the customer's needs.