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Customer Service Representative
Steven Peters - Office Manager Resume Simple
A highly motivated, detail-oriented professional with over 15 years of experience in the healthcare industry. I have a strong background in the medical field.
medicaid, human resources, office, administration, billing, management, filing, accounts receivable, compliance, claims, safety, audit
banking, clients, supervisor, cash
Maintained and managed all aspects of the office administration, including billing, accounts payable, payroll, and compliance.
Performed audit management for all new and existing accounts. Managed the daily operations of the department. Conducted monthly staff meetings.
Human resources, including HIPAA, OSHA, and Medicaid, and reporting. Tracked and reported all claims and complaints.
Created and maintained a new accounting system for the firm, including the creation of a new filing system, and the reporting of all accounts.
Provided feedback to the Executive Director on the development of a new process for the company. Developed and implemented a new employee Handbook.
West Business Services
Provided support to the client Manager in the absence of the company President. Developed and maintained a cash flow system for the clients.
Project Manager for the company-wide customer service, a team of 6,000 employees, and a supervisor of over 50,000 employees.
Worked with the banking team to ensure that all customer needs were met. This included the sale of merchandise, and the delivery of merchandise.
Managed and coordinated the installation of a new equipment, including the installation of a mobile device. Provided training to all staff.
Developed and implemented a new process for the company to ensure that all employees were capable of performing a full range of tasks.