Highly motivated, results-oriented professional with over 10 years of experience in the areas of management, and project management. Proven ability to develop and implement innovative solutions to support and achieve organizational goals.
metrics, strategy, manager, verbal communication, communication, training
Tropical Smoothie Cafe
Conducted research and analysis to identify and develop talent to increase employee engagement and career growth. Clients included: American Express, the American College of the Arts, and the University of Illinois.
Conducted leadership development workshops, including resume writing, and job search. Developed and implemented a new hire onboarding process.
Created a coaching model for the team to help them achieve their goals. This was a new approach to the client.
Talent Development Specialist / HR Intern
Provided leadership and guidance to team members to develop and implement performance management and performance metrics. Facilitated communication with senior leaders, managers, and other stakeholders.
Provided guidance and support to the team members on the development of the annual performance review process. Conducted quarterly and annual reviews of the employee survey.
Provided training to the project Manager on strategy and execution of the projects. Created and maintained a detailed project plan.
Provided clear and concise feedback to team members and stakeholders. Developed and implemented a project plan to ensure that all milestones were met.
Utilized a variety of tools such as: Excel, power Point, and other tools to improve performance. Implemented a series of employee recognition programs.