Marco Merrill - Program Coordinator Resume Simple
SUMMARY
Seeking a position in the field of information technology, which will allow me to utilize my experience and knowledge in the field of engineering, project management, and business development.
SKILLS
  • manager, basis, coordinator, staffing, customer service, program manager, service
  • reporting, million, project, accounts payable, accounting, sap, software, customer support, construction, organized
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Program Coordinator

    Skagit Valley Community College

    • Responsible for hiring, training, and staffing of the team on a daily basis to the client. Provided the necessary support to the project Manager.
    • Working with the program Director to develop and implement a new process to improve the efficiency of the company. The team is a single point of contact.
    • Managed and maintained a team of training and service coordinator for the company. Worked with the program Manager to develop and maintain a comprehensive knowledge base.
    • Developed and maintained strong relationships with customers, including customer relations, and other technical support. Managed and coordinated the development of a new and existing website.
    • Provided support for the customer and the client to ensure the proper communication and resolution of issues. Worked with the internal and external customers to identify and resolve issues.
    • Provide technical support to the customer and the client to ensure the proper communication and resolution of all issues. Responsible for the creation of a new and existing system.
  • 2017-12-252017-12-25

    Project Analyst

    Payless ShoeSource

    • Developed and maintained a strong accounting reporting system for the company. Provided technical support for the installation of new software.
    • Managed the construction of a new billing system for the company. This included the creation of a new process, and the ability to track and report the status of the sales.
    • Developed and maintained a new inventory management system for the company. This included the creation of a new process for the company.
    • Excellent project management skills, and organized and managed a team of 10 people. This included the ability to work with the client and the customer.
    • Managed the sales and procurement of the company, including: SAP, sales, and accounting. Created and maintained the process of the installation of the new system.
    • Developed and implemented a new process for the company to improve efficiency and reduce cost of invoicing. Created and maintained a standard operating procedures for the logistics department.

  

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