Harry Mckinney - Program Specialist Resume Simple
Experienced project Manager with over 10 years of experience in the financial services industry. Proven track record of delivering projects on time and within budget.
  • operations, metrics, project, administrative, troubleshooting, analysis, program management, sharepoint, server, training, project server, management, solutions, audits, remedy, problem solving, reporting, ms project, project management, pmo
  • project, management, deployment, project management, logistics, invoicing, shipping, scheduling, billing, pmo, order management, service
  • 2017-12-262017-12-26

    Program Specialist

    Jefferson Hills

    • Developed and implemented a SharePoint based project management system to provide training and mentoring for the operations team. Worked with the leadership to develop and implement a new business Intelligence process.
    • Developed and implemented a disaster recovery plan for the analysis of the metrics and reporting solutions. Managed the development of the PMO process.
    • Implemented and managed a team of project managers, developers, and testers to deliver quality control and problem resolution for all clients and client satisfaction.
    • Responsible for the administrative and quality of the program, including the fulfillment of the business requirements, and the development of training materials.
    • Implemented and managed a team of technical support Desk to ensure that all the processes are followed in the ServiceNow environment.
    • Provided leadership and training for the team to help Desk support staff to resolve issues and improve the process of the ServiceNow.
  • 2017-12-262017-12-26

    Project Manager

    Apollo Hospitals

    • Worked with the project management Office to ensure that the billing and invoicing are delivered on time and within budget.
    • Responsible for scheduling and managing multiple projects and ensuring that all service levels are met. This includes the following: Business requirements, technical specifications, and the development of the solution.
    • Managed the development of the new shipping system, which included the creation of the order fulfillment, inventory, and deployment.
    • Lead the team of 5-10 members of the offshore and onshore resources in the development of the e-commerce application.
    • Managed the development of a new product for the company, including the creation of the inventory, order fulfillment, and shipping.
    • Provide guidance to the PMO team to ensure that the company is in place to meet the needs of the business.