A results-oriented, analytical, and innovative professional with over 15 years of experience in the field of information technology. Proven ability to lead and motivate teams to achieve desired outcomes.
teaching, mentoring, service
community outreach, mentor
Managed and mentored team members in the development of a new product offering, mentoring and educating the team on the best practices.
Implemented a service to improve the performance of the team by teaching the new features of the application. This was a self-contained, a tool to be used.
Created a new product to improve the sales process and customer satisfaction. Developed a custom tool to track and report the progress of the project.
Developed and implemented a new process to improve the efficiency of the company. Worked with the business to identify and document the business requirements.
Created a new hire orientation program to improve employee productivity and reduce costs. Provided training to the team. Trained and mentored staff on the use of the learning system.
First-Generation Learning Community Resident Advisor
Mentor and coach the team on the career development and career development. Teaching and mentoring the staff on the best practices.
Managed and maintained a team of staff, including career development, and marketing, and interviewing candidates. Developed and implemented a new hire orientation program.
Managed and maintained a team of 5 engineers, including the following: Project Manager, project managers, and other developers.
Worked with the marketing team to develop and maintain a strong relationship with the customer. This includes the creation of a new product roadmap.