Penny Ollis - Long Term Substitute Teacher Resume Simple
SUMMARY
Seeking a position in a company that will utilize my skills and experience in the field of accounting. I am a self-motivated, and organized professional with a strong work ethic, and a positive attitude.
SKILLS
  • people skills, sourcing, management, interviewing, phone skills, employment law, organization, project management, recruiting
  • training, counseling, customer service, collections, leadership, a r, coaching, staffing, scheduling, office manager, analysis, problem solving, hvac, hr, increase, a p, manager, implementation, office, r, hiring, call center
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Long Term Substitute Teacher

    First Bank

    • Responsible for recruiting, interviewing, and management of administrative staff. Responsibilities included: Employee development, performance evaluation, and disciplinary action.
    • Assisted in the development of a new business plan for the company. Developed and implemented a new marketing campaign to increase brand awareness and retention.
    • Provided administrative support to the executive Director and staff by providing training, motivation, and career development. Developed and maintained a professional and effective working relationship with the clients.
    • Provided administrative support to the staff and assisted with the development of new and existing employees. Developed and maintained a positive working relationship with clients, and served as a resource for the department.
    • Provides administrative support to the executive management team and assist with recruiting and development of new employees. Maintain a high level of customer service.
    • Maintained administrative and Human resource records, including recruiting, training, and development of staff. Prepared and delivered presentations to the client.
  • 2017-12-262017-12-26

    Assistant Call Center Manager

    Frye Regional Medical Center

    • Responsible for recruiting, training, scheduling, and supervision of staff of 5. Supervised all aspects of the sales department, including customer service, collections, and HR.
    • Developed and implemented a new sales process to increase customer satisfaction and efficiency. Provided leadership and direction to the team.
    • Provide training, coaching, and supervision to the sales and collection staff. Assist in the development of new and existing employees.
    • Performed training, training, and supervision of sales and collection staff. Reviewed and approved all office equipment and supplies.
    • Conducted training sessions to educate and motivate staff on how to use the best practices and procedures to ensure the proper staffing and supervision of the Finance department.
    • Assisted in the training of new employees in the areas of sales, customer service, and the general Manager, including the development of a team of five to 10 members.