Earnestine Chapman - Program Specialist Resume Simple
SUMMARY
I am a dedicated, hard working, and reliable individual with a strong background in customer service, and the ability to work well with people.
SKILLS
  • education, quality assurance, screening, presentations, hospital, database, training, coding, quality, organized
  • education, screening, collection, documentation, telephone, hospital
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Program Specialist

    West Telemarketing

    • Member of the quality improvement Committee, responsible for the recruitment, hiring, training, and education of all new staff.
    • Organized and conducted screening and research studies for the hospital. Provided presentations and management to the staff. Responsible for the development and quality assurance of the program.
    • Maintained database for coding and data entry. Provided technical support to the department. Managed the development of the program.
    • Assisted in the development of the program for the use of the audio-visual and other specialized tools. Developed and implemented a new curriculum.
    • Assisted in the development of a new program for the department of health and wellness. This included the creation of a curriculum for the use of the University.
    • Provided support to the department Director in the preparation of the facility. Monitored the work flow of the department.
  • 2017-12-252017-12-25

    Community Liaison

    Quinnipiac University

    • Performed screening, telephone, and collection of hospital and community resources. Developed and maintained effective working relationships with the community.
    • Ensuring that all documentation is complete and accurate, and continuing education credits are available. Also, as well as the review of the credentials.
    • Researched and provided information to community members about the prevention of health issues. Assisted in the development of a new program for the community.
    • Community outreach and education for the school of health and wellness. The program was ranked first in the nation.
    • Served as a liaison between the community and the community to promote the health of the community. Provided services to the public.
    • Coordinated with the medical Director and the department of health and wellness. Provided education to the community. Supervised the program of the medical center.