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Customer Service Representative
Shaun Tullio - Research Fellow Resume Simple
Seeking a challenging position in the field of information technology where I can utilize my skills and abilities to contribute to the growth of the organization.
focus, healthcare, troubleshooting, analysis, testing, monitoring, validation, clinical research, instrumentation, pcr, quantitative, problem solving, database, research, laboratory
test, troubleshooting, compliance, qa, testing, training, implementation, validation, bi, education, laboratory, documenting, problem solving, reporting, planning, research, healthcare
Responsible for troubleshooting and resolving issues with the help of problem solving and root cause analysis. Worked on the data mapping and writing the same.
Provided technical support to the business users to focus on the analysis and optimization of the system. This included writing and executing the use cases.
Created and maintained a data collection system for the medical device. The application was developed to perform research and analysis of the data and the use of the database.
Involved in the development of a new product for the use of the RF system, which is used by the client to perform the use of the data mapping.
Developed and implemented a process to automate the process of creating a new product for the Molecular diagnostics system. Performed a lot of manual operations and validation.
Responsible for the development of a quantitative and qualitative data analysis tool for the testing and operations of the customer.
Participated in the planning, implementation, testing, and training of the business Analyst and the development team. Created and maintained the data model and the use of the reporting tool.
Perform research and test for the testing of the new system and the implementation of the new software. The process is used to provide a Unified communication and training to the PM.
Perform and coordinate with the QA Supervisor for the compliance of the healthcare system. The URS is a team of the PM.
Assist with the development of laboratory information systems and training for the clinical staff. Provide technical support for the installation of new and existing systems.
Responsible for the planning and training of the education department for the company. I am also involved in the development of the reporting system for the PM.
Responsible for the development and testing of the disaster recovery plan for the company. Performed troubleshooting and validation of the data.